An interesting week, with a lot achieved - only small things, perhaps, but useful nonetheless.
Our top-seller for the week, to no-one's astonishment, was RAVAGES, and our average response time settled down to 5 hours and 44 minutes.
The big achievement of the week, however, is finally breaking the back of the page numbering and getting the first of our 1 November books all topped and tailed and ready to publish. It's quite appalling how long it can take for the penny to drop sometimes, and with software it's very often a case of either asking the wrong questions or looking in the wrong places for the answers; this is not the first time we've had cause to wish that software manufacturers didn't all insist on calling similar functions by different names! Nevertheless, our relentless code-cracking skills (plus a good slice of luck!) located the answer in the end, and we will now try very hard not to complain about the page-numbering ever again!