Monday, 5 September 2011

Two items of administrivia

(1) Now that the order filling is done from a different location, the first time we here at headquarters get to see orders is when we put the finishing touches to them - which consists of going through the database and setting the 'shipping status' to 'shipped'. Having just done a batch of these, we are delighted to see so many new names - and a large number of them appear to be Dutch! One day we really must analyse the geographical spread of our readers properly; I think we'd probably be in for a few surprises.

(2) On a related subject, anyone who has been with us from the beginning will know that we had some problems in the early days with orders from Canada; people told us that apparently it was impossible to order from there, although we did everything in our power to resolve the problem. However this was something which hung over us for a very long time, and we never seemed to receive any orders from Canada at all. In the end we assumed that any Canadian readers anxious to obtain our books had done so through one or other of our distributors, as nothing more was heard of the problem. We can report now, though, that an order has at last been received from Canada and completed successfully, so let's hope that's the last we'll hear about people not being "allowed" to purchase our books from certain countries.

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