Tuesday, 4 September 2012
The Comcast saga rumbles on
1&1 are apparently 'still working on' the Comcast problem, whatever that means. They've just e-mailed to advise us to send e-mail attachments to Comcast users by another means 'momentarily' (we presume they mean 'temporarily') - only about four days after that solution had actually occurred to us. 90% of the time they're a perfectly fine company to deal with, but when something goes wrong like this you really have to find your own solution to the problem; frankly, their technical support is neither technical nor supportive.