And that, dear friends, is what we mean by a steep learning curve! Our new order-filling person had a little bit of a rough time getting to grips with the system but by mid-week had it all sorted out and ended up being much more comfortable with everything.
Teething troubles aside, however, it's been a very successful week, with RAVAGES easily our best-seller of the week, and an average response time which settled down in the end to exactly eight hours.
We can also report that one of the books scheduled for publication on 1 February 2012 has gone off to its proof-reader already - so all in all we think we might be excused if, just for a little while, we're feeling rather smug!
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